AI Assistants & Knowledge Systems

Chatbot & Knowledge Base Creation

Your expert always available. No breaks, no forgetfulness, no "I'll tell you tomorrow".

Every company has critical knowledge scattered in documents, manuals, procedures, databases. Retrieving it takes time, depends on the right people, and often arrives late. An AI assistant changes the rules: it responds in natural language, draws from your sources, is available 24/7 and never makes mistakes due to fatigue.

We do not integrate generic chatbots. We build custom assistants, trained on your domain, deployed in your environment, designed to do things standard tools cannot do.

Problems we solve

Blocked knowledge, critical dependencies and inefficiencies holding back growth

Knowledge locked in documents

Manuals, procedures, technical specifications: they exist, but no one can find them at the right moment.

Dependence on key people

The expert is on vacation, in a meeting, no longer there. Work stops.

Slow and costly technical support

Operators and technicians waiting for answers they could have in seconds.

Long onboarding

New arrivals taking months to become autonomous because knowledge is not accessible.

Support scalability

You cannot hire an expert for every shift, site, market.

Use Cases

Real projects, measurable results

A complex operational manual, hundreds of procedures, zero time to find one at the wrong moment. We…

Packaging multinational

A complex operational manual, hundreds of procedures, zero time to find one at the wrong moment. We built a PoC that makes it queryable in natural language.

Result in the final demo: 100% correct answers, as judged directly by the client.

Ten repair manuals, field technicians, zero connection with the office. We built a technical assist…

Heavy vehicle manufacturer

Ten repair manuals, field technicians, zero connection with the office. We built a technical assistant queryable from tablet or mobile, also by voice. Multi-agent architecture, private deployment on A100, custom ontology.

A proprietary algorithm for parsing technical documentation that did not exist on the market. We built it.

ISO documentation, regional regulations, dozens of different cases. We built a chatbot that answers…

Workplace safety

ISO documentation, regional regulations, dozens of different cases. We built a chatbot that answers compliance questions discriminating by relevance and depth.

No more manual searches through hundreds of pages.

Technology Corner

The architecture and technologies that make the difference

Our projects don't rely on off-the-shelf solutions. Every system is designed on the right architecture for the specific problem — and the technology choice makes the difference between a tool that works in demo and one that holds up in production.

Architecture

✓ Custom RAG pipeline
advanced semantic chunking and contextual re-ranking
✓ Multi-agent architectures
for distributed reasoning on complex queries
✓ Source attribution
traceable responses, no black box

Models and deployment

✓ Cloud and on-premise LLM
GPT-4o, Claude, Gemini and private deployment
✓ Dedicated hardware
NVIDIA A100 for high-performance private deployment
✓ Fine-tuning on target domain

Retrieval and knowledge

✓ Custom domain ontologies
sector-specific
✓ Hybrid sparse-dense retrieval
Pinecone, Weaviate, pgvector
✓ Query classification
adaptive relevance and depth of response

Complex document parsing

✓ Proprietary parsing algorithm
vLLM, data augmentation and advanced table extraction
✓ Complex table and irregular layout management
transformation into queryable knowledge with high precision
✓ Voice interaction STT/TTS
optimized for noisy environments and mobile use

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